Summer 1999 **PRINT**

Profitable Glass Quarterly Summer 1999

Studio Profile
Judson Studios—Nestled in History
The light and colors of California have inspired William Lee Judson to take up painting again after leaving his homeland of Canada. With his four sons, he formed The Judson Studios in the former University of Southern California’s School of Fine Arts and Architecture facility. Now run by William’s great-grandson, the studio has come to specialize in ecclesiastical work, especially that of a restorative nature.
by Kim Blagg

Retailer Profile
Winter Art Glass
When artisan, Paul Winter, left his home in Wuppertal, Germany, to carry his talent for working in glass to Edmonton, Alberta, Canada, he started a tradition of excellence that has been passed on to his son, André. Their innovative ways of dealing with glass projects and the friendly, family atmosphere of the studio have helped to keep their clients and students coming back and their studio thriving.
by Kim Blagg

Marketing/Customer Service
Ten Strategies for Dealing with Objections
Learning to view customer objections with the right attitude will help salespeople get a true view of their company’s strengths and weaknesses and help them turn the objection into a reason for buying.
by Pam Lontos

Marketing/Trade Shows
Working a Trade Show
A little planning can go a long way when trying to reap the most benefit from trade show involvement. Knowing the show’s reputation, keeping abreast of your own market, and taking advantage of all of the contacts that can be made at a trade show will expand the horizons of your business.
by Claire Sykes

Management
Collect Calls
Sometimes outstanding accounts can grow as high as Mt. Everest. Learning a few simple techniques, such as getting organized, revamping company credit policies, making sure that forms look professional, and knowing when to turn collections over to the experts, can help reduce that mound of uncollected fees.
by Elaine Pofeldt

Retailer to Retailer
Experience is the Best Teacher
Retailers share the most important lessons they have learned in running their businesses.
by Michael Martin

Tech Talk
Keeping You Accounts in Order
Not staying on top of financial matters can lead to some big problems, since uncollected receivables can rob a business of much-needed cash flow. One of the best ways for small businesses to get a handle on financial management is through the use of the new computer programs designed especially for small business accounting and tax planning.
by Lawrence J. Magid

News and New Products
Be informed about the latest in new products and events in the world of art glass. by Darlene Welch

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