Spring 2001 **PRINT**

Profitable Glass Quarterly Spring 2001

Hot Glass Studio Profile
Thomas Scoon
Inspired by the sight of ice thawing on a stone wall, Thomas Scoon combines cast glass and stone figures with large slabs of wood to create wall-hung totemic art that is sought after by art collectors everywhere.
by Diane Heilenman

Retailer Profile
St. Louis Stained Glass
Nancy Willimon uses her innate artist ability and business savvy to draw crafters and artists into her studio by offering ongoing education in the art of stained glass. The studio’s entry into pattern publishing is just one more aspect of this desire to teach stained glass art.
by Kim Blagg

Management
Sizing Up Your Sales Help
Wise retail managers look beyond the appearance of potential employees to the applicants’ attitudes, sales record, enthusiasm for their work, and their ability to listen to others.
by Claire Sykes

Marketing/Merchandising
Getting Sales Associates to Sell More
Retail employees can be encouraged to close sales by being taught to use creative openers to establish rapport with customers and to make themselves more available instead of congregating with other sales associates.
by Lynette Hawkins

Personal Development
What You Can Learn About Being a Leader
Learning to avoid the many “leadership sins,” which include lacking self-discipline, being too lenient, being aloof or arrogant, and promoting the impression of favoritism, can help managers to become better leaders.
by Phillip Van Hooser

Tech Talk
Net Services Can Help Your Firm Get Noticed
There are a number of Internet service companies that specialize in helping small businesses expand their exposure to the public and the sale of their products and services.
by Lawrence J. Magid

News and New Products
Be informed about the latest in new products and events in the world of art glass.
by Darlene Welch

Retailer to Retailer
Drawing in Business
Retailers share techniques for encouraging customers to shop their particular stores.
by Darlene Welch

Classified and Advertisers’ Index

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